I get to see this ship first hand, come November!

Going by neighborhood, dining venues aboard Oasis of the Seas will include:

The Boardwalk will offer family favorite Johnny Rockets, as well as a new alternative the 50s style diner, the surf-themed Seafood Shack. Also, on the Boardwalk will be the Donut Shop, which will offer a rotating selection of 10 to 15 varieties of free donuts every day, as well as complimentary coffee. Also in the Boardwalk will be the Boardwalk Bar, a full-scale bar that will also offer salads and sandwiches, and the 50s-styled Ice-Cream Parlour, which will offer up to 15 different flavors.

Five dining options will be offered in Central Park, including the semi-formal 150 Central Park, the Oasis of the Seas' most exclusive dining venue. Also in Central Park will be the line's signature steakhouse Chops Grill and a new Tuscan eatery, Giovanni's Table, which will offer family style Italian dining. Park Café will be a quick service concept offering sandwiches, made to order salads, soups, full meals and crepes on certain days. Central Park also will feature the familiar Vintages wine bar, but new to the Oasis, Vintages will offer a tapas menu, perfect for wine pairings.

On the Royal Promenade, guests will find Café Promenade, which offers coffees, pastries and sandwiches, as well as Sorrento's, which offers pizza on most Royal Caribbean ships. However, on Oasis, Sorrentos will offer made to order pizzas so cruisers can choose from a selection of toppings and watch as a chef makes the pizza on the spot.

For those seeking healthy dining options, the Solarium Bistro will be offered in the Pool & Sports Zone. Here, guests will find healthy buffet selections for breakfast and lunch, and health food menu for dinner. All items served in the Solarium Bistro will be 500 calories or less. Also in the Pool & Sports Zone, will be Wipeout Café, which will offer all-day soft serve ice-cream, as well as hamburgers, hot dogs and other quick service sandwiches.

Vitality Café will be found in the Vitality Zone and will offer healthy snack items such as wraps, fruits, juices, smoothies, energy drinks and more.

Other dining venues found onboard, which will not be linked to a specific neighborhood, will be Windjammer Marketplace and Izumi Asian Cuisine. While Windjammer is an old favorite for RCI guests, Izumi is a new concept that will offer Japanese cuisine, as well as a sushi bar.

While reservations are not required for any of the specialty restaurants, Goldstein does recommend them. In doing so, he announced that as of July 9, guests will be able to go online before their cruise and make reservations for any of the specialty dining venues available on the Oasis.

My Time Dining -

As part of My Time Dining guests can choose when they want to dine, as well as request a specific waiter or table. One entire deck of the Main Dining Room will be dedicated to guests who choose My Time Dining. As of May 1, guests can choose My Time Dining at the time of booking.

Travel Agent vs. The Net: When it comes to customer service, the winner is pretty clear. Read on!

By Christopher Elliott
Tribune Media Services

(Tribune Media Services) -- When Martha Schmidt tries to cancel her airline tickets, her online agent promises to help her reuse the credit quickly. But after eight hours on the phone and an email promising a response "within four to eight hours" she feels as if she's being stonewalled. Are her tickets missing in action?

Q: I've been having some problems with an airline reservation, and was wondering if you could help me. I recently had to cancel a reservation I had made through Travelocity. I spent eight hours on the phone with their incompetent customer service agents trying to use the credit I received to reschedule another flight on the same airline.

Travelocity finally gave me a flight and a confirmation number, but when I checked the airline Web site, it hadn't been ticketed yet. I don't want to get to the airport and find we have no tickets and can't fly. I spoke to Travelocity about this again last night, and was promised an email "within four to eight hours" with a resolution. I haven't received a response.

Travelocity has charged my credit card $2,700 for tickets I don't have. I can't deal with its customer service department again. I'm at my wits end. Help!

-- Martha Schmidt, Sykesville, Maryland

A: Travelocity should have changed your reservation quickly instead of keeping you on the phone for eight hours. When it promised you a response within four hours, it should have given you one.

At this point in my answer, I normally outline Travelocity's missteps and then suggest a few things you might have done differently. But let me start with you this time.

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Based on your letter -- the fact that you preferred talking to someone on the phone instead of dealing with a Web site -- I think you may have booked your airline tickets through the wrong company. Travelocity is an online travel agency. That means for best results, reserve your trip through Travelocity.com.

You could have canceled your reservation online by clicking on the "Your Account" link at the top of the home page, logging in, selecting "Check Current Reservation" and then clicking "Cancel Reservation."

If you don't want to do that, why not use a travel agent next time? Sure, a human agent might charge a booking fee, and may not always have the lowest price, but that person will be there when you need to make a change. You will almost certainly not have to talk to a company representative for eight hours.

That's not to say anything Travelocity did was excusable. Its well-publicized "guarantee" would leave any reasonable traveler with the impression that problems are dealt with quickly.

"If something isn't right, don't let it ruin your trip," it says. "Call us immediately instead! We're here 24/7 to work with our partners to make it right, right away. Our customer care professionals are ready to help."

I guess it all depends what your definition of "right away" is.

I asked Travelocity to take another look at your case. When you first contacted Travelocity by phone to apply the unused tickets to a new itinerary, the company didn't receive a confirmation from the airline. Travelocity rebooked a similar itinerary with nonstop flights on a separate reservation, which accounted for the delay. "In the spirit of the Travelocity Guarantee, we waived our exchange fees on both bookings," a company representative told me.

FREE Drinks!

Norwegian Cruise Line and Pepsi are offering up to two free soda packages per stateroom on any seven-night sailing or longer.

Clietns who book a cruise from now through Oct. 15 for sailings through 2010 can request the ‘Pepsi Summer Cup’ promotion at the time of booking by referencing promotion code PGPOP.

On board, you will receive an NCL- and Pepsi-branded souvenir cup for free, unlimited fountain soda refills of Pepsi, Diet Pepsi, Mountain Dew or Sierra Mist at any bar, lounge or restaurant.